Subject to availability and receipt of payment, booking requests and deposits (minimum of 50% of the total booking value) will be processed within 2 working days and confirmation sent by email.
The provision of accommodation and services on Kleinfontein are subject to availability and management discretion. Cancelled bookings will be charged as follows:
In all cases the client will be refunded as detailed above within 30 days.
Full payment of intended (booked) stay is due BEFORE or ON arrival at Kleinfontein.
All reasonable steps will be taken to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.
The following payment options are accepted:
Disputes regarding this website and agreements entered into with Kleinfontein management are governed by the laws of South Africa. This includes court process, notices, or other documents or communication of whatsoever nature.
Kleinfontein management takes responsibility for sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Kleinfontein management may, at its sole discretion, change this agreement or any part thereof at any time without a notice period.
Visitors, guests and their party members enter the farm and make use of the facilities of Kleinfontein at their own risk and voluntarily choose to accept all the risks related thereto. The company members (meaning Kleinfontein management, or owners, or any person working for them, or acting on their behalf), do not accept liability for loss, ailment or injury of any nature.
Visitors, guests, and their party members, spouses, partners and dependants (also on behalf of minors) therefore agree and undertake: To indemnify and not to hold any company member liable for any loss, damage, cost, expenses, claims, injuries, inconvenience, food indisposition or other matter of whatsoever kind which they may suffer and / or incur, whether directly or indirectly, as a result of their stay or presence at Kleinfontein and / or as a result of making use of the facilities of Kleinfontein, irrespective of whether such event can be attributed to negligent or otherwise acts and / or omissions by any company member(s).
Fire is a major environmental, human and livelihood threat. Anyone caught lighting, using or maintaining a fire or attempting to light, use or maintain a fire in areas other than those demarcated by the land manager will be in contravention of the National Veld and Forest Fire Act (101 of 1998) of South Africa and will be liable for a fine as well as all costs incurred to extinguish the fire.